Introduction
Welcome to SWC Sabong — your go-to online betting platform right here in the Philippines. We know that when you register and play with us, you're trusting us with personal information that matters. This Privacy Policy explains exactly how SWC Sabong collects, uses, stores, and protects your data when you visit swcsabong.net or use any of our services.
Please read this document carefully. By creating an account or continuing to use our platform, you agree to the practices described in this SWC Sabong privacy policy. If anything here is unclear, feel free to reach out to us at support@swcsabong.net — we're always happy to clarify, kabayan.
This policy applies to all users of SWC Sabong — whether you're betting on basketball, playing Pusoy, checking betting odds, or watching sabong matches. Whenever we say "we," "us," or "SWC Sabong," we mean the platform and its operators. "You" refers to any registered member or visitor of swcsabong.net.
What Information We Collect
SWC Sabong collects only the information necessary to deliver a safe, legal, and enjoyable gaming experience. Here's a breakdown of the data we gather:
- Registration data: Full name, date of birth, email address, mobile number, and a username when you sign up.
- Identity verification (KYC): A government-issued ID (SSS, PhilHealth, UMID, passport, or driver's licence) to verify you are of legal gambling age and are a real person.
- Financial data: GCash number, Maya wallet, BDO/BPI/UnionBank account details, or other payment credentials used for deposits and withdrawals. We do not store full card numbers on our servers.
- Device and usage data: IP address, browser type, operating system, device identifiers, pages visited, time spent, and clicks on swcsabong.net.
- Transaction history: Deposit amounts, withdrawal requests, bet records, game results, and bonus claims.
- Communications: Any messages, queries, or complaints you send us through live chat or email.
We collect this information directly from you during registration or gameplay, automatically through cookies and analytics tools, and occasionally from third-party identity-verification and payment providers.
How We Use Your Information
Every piece of data we collect serves a specific purpose. SWC Sabong uses your information to:
- Create and manage your betting account on swcsabong.net.
- Process deposits and withdrawals through GCash, Maya, GrabPay, Coins.ph, InstaPay, and bank transfers.
- Verify your identity and age in line with Philippine gaming regulations.
- Personalise your experience — from recommended games to tailored promotions.
- Detect and prevent fraud, money laundering, and account abuse.
- Comply with Anti-Money Laundering Act (AMLA) requirements and PAGCOR regulations.
- Send account-related notifications, security alerts, and (with your consent) promotional updates.
- Improve our platform, fix bugs, and analyse traffic patterns on swcsabong.net.
- Respond to support queries and resolve disputes.
We do not sell your personal data. We do not use your information for purposes outside this SWC Sabong privacy policy without first obtaining your explicit consent.
Information Sharing and Disclosure
SWC Sabong does not sell, rent, or trade your personal information to third parties for their own marketing. We may share data only in the following limited circumstances:
- Payment processors: GCash, Maya, GrabPay, and banking partners need transaction data to process your payments securely.
- KYC/identity verification partners: Third-party services that help confirm your identity before we allow withdrawals.
- Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), or law enforcement when required by Philippine law.
- Technology service providers: Cloud hosting, cybersecurity, and analytics companies that process data on our behalf under strict confidentiality agreements.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred — you will be notified in advance.
All third parties who handle SWC Sabong user data are contractually bound to maintain confidentiality and use the data only for the purpose we specify.
Cookies and Tracking Technologies
SWC Sabong uses cookies — small text files stored on your device — to make the platform work properly and to understand how members use the site. We use:
- Essential cookies: Keep you logged in and maintain your session on swcsabong.net.
- Analytics cookies: Help us understand page visits, bounce rates, and feature usage so we can keep improving.
- Preference cookies: Remember your language and display settings.
- Security cookies: Detect suspicious login attempts and protect your account.
You can manage or disable non-essential cookies through your browser settings. Keep in mind that disabling essential cookies may affect your ability to log in or place bets on swcsabong.net.
Data Security
Protecting your information is something SWC Sabong invests heavily in. We implement industry-standard security measures including:
- SSL/TLS encryption for all data transmitted between your device and swcsabong.net.
- AES-256 encryption for sensitive data stored in our databases.
- Two-factor authentication (2FA) available to all registered members.
- Regular security audits and penetration testing by independent cybersecurity firms.
- Strict access controls — only authorised SWC Sabong staff can access member data, and only on a need-to-know basis.
- Automatic account lockouts after repeated failed login attempts.
No online platform can guarantee 100% security, but we are committed to doing everything reasonable to keep your SWC Sabong account and personal data safe. If you suspect unauthorised access to your account, contact us immediately at support@swcsabong.net.
Data Retention
SWC Sabong retains your personal data for as long as your account is active or as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Specifically:
- Account data is kept for the duration of your membership and up to five (5) years after account closure, in line with PAGCOR and AMLA record-keeping requirements.
- Transaction records are retained for a minimum of five (5) years as required by Philippine anti-money laundering regulations.
- Support correspondence is kept for two (2) years after resolution.
- Analytics data is anonymised after twelve (12) months.
When retention periods expire, we securely delete or anonymise your data so it can no longer be linked to you.
Your Rights as a Member
As a user of SWC Sabong, you have rights over your personal data. Under applicable Philippine privacy laws, including the Data Privacy Act of 2012 (Republic Act 10173), you are entitled to:
- Right to be informed: Know what data we collect and how we use it — which is exactly what this privacy policy is for.
- Right of access: Request a copy of the personal data we hold about you.
- Right to rectification: Ask us to correct inaccurate or outdated information.
- Right to erasure: Request deletion of your data, subject to legal and regulatory retention requirements.
- Right to data portability: Receive your data in a commonly used, machine-readable format.
- Right to object: Opt out of direct marketing communications at any time.
- Right to lodge a complaint: File a complaint with the National Privacy Commission (NPC) if you believe SWC Sabong has mishandled your data.
To exercise any of these rights, email us at support@swcsabong.net with your full name, registered email, and the specific request. We aim to respond within fifteen (15) business days.
Minors and Age Verification
SWC Sabong is strictly an adult platform. We do not knowingly collect personal data from anyone below eighteen (18) years of age. As part of our KYC process, we verify the age of every registered member. If we discover that an account was created by or on behalf of a minor, we will immediately suspend the account, cancel any pending transactions, and delete the associated personal data. Parents and guardians are encouraged to monitor and restrict minors' access to online gaming platforms.
Changes to This Privacy Policy
SWC Sabong reserves the right to update this privacy policy from time to time. When we make significant changes, we will notify you via email or a prominent notice on swcsabong.net before the changes take effect. The "Last Updated" date at the top of this page always reflects the most recent revision. Continued use of SWC Sabong after a privacy policy update constitutes your acceptance of the revised terms.
Contact Our Data Protection Officer
Got questions about this privacy policy or your personal data? Our Data Protection Officer is here to help:
For complaints, you may also reach the National Privacy Commission of the Philippines at privacy.gov.ph.
